Return Policy
All returns and exchanges must be in the original condition in which they were received. Restrictions apply to certain products. IGN at its sole discretion, reserves the right to accept/decline any return request.
Initial shipping charges are non-refundable unless you were sent a wrong or damaged item. Likewise, customers are also responsible for the return shipping postage unless we made a mistake in shipping your initial order.
Items/Brands Not Eligible for Discount and Promotion:
- LEGO products are excluded from any promotion
My Product Arrived Damaged! If you’re reaching out to us specifically due to a manufacturing defect, shipping error, or other flaw on our end, please include a clear photo of the imperfection with your email. All shirts are custom-printed to order, so although these mistakes are very rare, they can happen.
Depending on the specific nature of your request, we may send you a replacement, refund your order, or ask for the original item back to initiate an exchange. If the original item is no longer in stock we will issue a refund. All returned goods must be in the original condition in which they were received.
Special note on Vinyl Records: A minor cosmetic blemish that does not affect the vinyl record is not a legitimate reason for return/refund.
Items That Do Not Qualify as Defective – Minor cosmetic paint issues and retail packaging damage do not count as defective products.
Exchanges
I Got the Wrong Shirt Size! If you would like a different size for your shirt, please initiate a return with the shirt you have and place a new order for the right size. We will refund the original order once we receive the t-shirt.